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FAQ

Q: Does www.shoesfeast.com have a satisfaction guarantee?
A: We have a 100% satisfaction guarantee. If you are not satified with your product within 10days of receipt you can send it back to us for full refund.(less shipping fees)

Q: Is it safe to order on www.shoesfeast.com?
A: It's absolutely safe and no risk. We provide easy shopping and secure payment on our site. We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. Our site is now using new technology to help protect you from identity theft, credit card fraud, spam and malicious software.

Q: What methods of payment do you accept?
A:
1. online payment with credit card, most frequent payment method. It is fast and efficient. We accept MasterCard, VISA, Discovery and American Express credit card.
2.Western Union Money Transfer. Please go to http://www.westernunion.com/info/selectCountry.asp to find your agent and confirm you can pay by Western Union, then contact us to get our receiptor information of Western Union.

Q: What kind of currency do you accept?
A: We currently accept US Dollar,Euro and GB pounds.

Q: Does www.shoesfeast.com can deliver internationally?
A: Yes ,We currently ship to many international locations.

Q: What is shoesfeast.com's return policy?
A: If you want to return your ugg4boots, please notify us by email stating the reason for the return within 10 days of receipt. Please contact us at first to obtain the return address. The postage cost is not reimbursed. The refund will be reimbursed to your credit card account within 10 days after us receiving the returns. A 15% restocking fee will be deducted from the refund amount, so please contact us with all your questions and concerns before placing your order. Please send back the returns by insured airmail; we will not be responsible for any loss and damage of return shipments.
we DO NOT accept returns unless authorized first via e-mail (preferred method) In the case of faulty goods returned within 10 days; we will refund the postage costs upon request.


Q: Are Products shoesfeast.com's Authentic?
A: We only sell authentic ugg4boots. No variants and no fakes. shoesfeast.com has direct dealership with most of the brands carried on the site. Other merchandise are purchased through authorized dealers. Every product is guaranteed authentic.

Q: Are the sizes listing on shoesfeast.com Men's sizes or Women's sizes?
A: All shoe sizes on shoesfeast.com are in US Women's sizes unless stated as Uk Men's or Uk Boy sizes.

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